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Privacy Policy

True Path Coaching

Last updated: [Insert date]

True Path Coaching (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, enquire about our services, or participate in coaching sessions.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Information submitted via forms

  • Information shared during coaching sessions

  • Any other information you choose to provide

We may also automatically collect certain technical data, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time on site

  • Referral source

  • Cookie identifiers and advertising IDs

2. How We Collect Information

We collect information when you:

  • Submit an enquiry or contact form

  • Book a coaching session

  • Subscribe to emails or newsletters

  • Make a payment

  • Communicate with us

  • Interact with our advertising

  • Visit our website (via cookies and tracking technologies)

3. How We Use Your Information

We use your personal information to:

  • Deliver coaching services

  • Respond to enquiries

  • Process bookings and payments

  • Send service communications

  • Improve our website and user experience

  • Provide marketing communications (with consent)

  • Measure advertising performance

  • Comply with legal obligations

We rely on lawful bases including consent, contract performance, legitimate interests, and legal compliance.

4. GDPR and UK GDPR Rights

If you are located in the UK, EEA, or another region with similar data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

We will respond to valid requests within the timeframes required by applicable law.

Lawful bases we rely on include:

  • Your consent

  • Performance of a contract

  • Our legitimate business interests

  • Compliance with legal obligations

5. Marketing Communications

Where you opt in, we may send you:

  • Coaching updates

  • Resources and insights

  • Promotions or offers

  • Event invitations

You can unsubscribe at any time via the unsubscribe link or by contacting us.

6. Meta (Facebook/Instagram) and Google Ads Tracking

We use advertising and analytics tools, which may include:

  • Meta Pixel (Facebook and Instagram)

  • Google Ads conversion tracking

  • Google Analytics

  • Google Tag Manager

  • Other remarketing technologies

These tools help us:

  • Measure ad performance

  • Understand website behaviour

  • Build remarketing audiences

  • Improve our marketing effectiveness

These platforms may use cookies, device identifiers, and similar technologies to collect or receive information from our website and elsewhere on the internet.

Remarketing

We may use remarketing features that allow third-party vendors (including Google and Meta) to show our ads to users who have previously visited our website.

You can manage ad personalisation via:

  • Google Ads Settings

  • Facebook Ad Preferences

  • Your browser cookie settings

7. Disclosure of Personal Information

We do not sell your personal information.

We may share data with trusted service providers where necessary, including:

  • Payment processors

  • Website hosting providers

  • CRM and booking platforms

  • Email marketing platforms

  • Analytics and advertising partners

  • Professional advisers where required

All third parties are required to handle your data securely and only for authorised purposes.

We may disclose information where required by law.

8. International Data Transfers

Some of our service providers may be located outside your country of residence. Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place, consistent with GDPR/UK GDPR requirements.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no method of transmission over the internet is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, data is securely deleted or anonymised.

11. Cookies

Our website uses cookies and similar technologies to:

  • Enable core functionality

  • Analyse traffic

  • Support advertising and remarketing

  • Improve user experience

You can control cookies through your browser settings and cookie consent tools on our website.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

13. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated effective date.

15. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

True Path Coaching

Email: [Insert email]

Phone: [Insert phone]

Website: [Insert website]

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